
What's new in the new agent portal?
We have introduced a new portal for agents. All new applications must be submitted in the New Agent Portal. Renewing policies will transition into the new portal as they approach their renewal date. During this year-long transition period you may need to continue to manage policies in both portals.
How do I access the online services for agents?
To access our online services, you'll need to use myGovID and Relationship Authorisation Manager (RAM). The functions available to you will depend on your Access Manager permissions. Online services for agents is our main channel for you to interact with us online.
What is included in the tax agent or bas agent online services?
Our Tax agent or BAS agent online services guides include a detailed list of the queries and functions you can complete in OSfA. Each task you complete in OSfA includes prompts to assist you. You can also select the Help button on the right-hand side of the screen for further information.

User support
Each task you complete in OSfA includes prompts to assist you. You can also select the Help button on the right-hand side of the screen for further information.
System requirements
To ensure the security of OSfA transactions, you must meet minimum security and computer requirements.
Online services for agents
Online services for agents is our main channel for you to interact with us online.
Standard Business Reporting (SBR) and the practitioner lodgment service (PLS)
SBR is a standard approach to digital record keeping and simplifies reporting to government. The PLS is a service accessed by your practice management software and operates on the SBR platform. This service enables you to interact digitally with us through your SBR-enabled software.
Australian Business Register
You can access your clients' Australian business number (ABN) details online using the Australian Business Register External Link . Use your myGovID to log in to the Tax professional services External Link and:
Departing Australia superannuation payments (DASP) online system
You can use the DASP online intermediary application to claim superannuation on behalf of your temporary resident clients who have departed Australia and no longer have active visas.
